Wise – Design Lead
May 2019 – Present

• Leading design at Wise Business (formerly TransferWise) in Onboarding and Business Growth product areas.

Dentsu Aegis Network via The UX Agency – Senior Product Designer
May 2019 – Present

• Creating an ecosystem of applications for Dentsu Aegis Network - a multinational media and digital marketing communications company.

• Designed a new one stop shop portal to allow Clients to brief campaigns and collaborate with Media Planners.

• Designed a visual audience builder tool for Media Planners to create and analyse complex audiences for media targeting.

• Collaborated with POs, on and offshore development teams and other ecosystem project teams.
  
  

Babylon Health – Senior Product Designer
November 2019 – March 2020

• Senior Designer for the Babylon Health App (Android and iOS) 

• Improving existing features and creating new features and functionality for users to manage their prescriptions, referrals & tests.

• Lead Designer for the Clinical Portal SaaS Product; a tool used by NHS and Bupa clinicians. 

• Contributor to the Babylon Health Design System

• Contributing to the design team culture as a whole by sharing new technology, designs and current trends.

  
  

British Airways – Lead Product Designer
May 2019 – November 2019

• Lead Designer for British Airways Executive Club App (Android and iOS).

• Redesign of existing app and adding improved usability and new features based on user feedback. 

• The app experienced an uplift in app Store ratings for both Google Play and App Store with a 4.6 star rating. 

  
  

Shell – Lead Product Designer
April 2018 – May 2019

• Lead Designer for The Shell Recharge App (Android and iOS) - Europe’s largest electric vehicle charging network.

• Shaping the end to end user experience and service design, including on and offline touch points.

• Responsibilities include; stakeholder management, UX planning, prototyping, user testing and final UI design, in an agile environment.

John Lewis – Lead Product Designer
December 2016 – April 2018

• Lead Product Designer for the award-winning Partner App - 14,000 active users across all UK (Engage Award 2017). 

  The Partner App has generated millions of pounds in instore sales to date and is used by every John Lewis store in the UK.

• Lead Designer for the Customer App (iOS and Android) - a mobile & tablet app created in an agile delivery team. The app has been a huge customer success with a 4.7 star rating in the app store.

• Key contributor to the John Lewis and Partners rebrand and accompanying John Lewis design system.

• Contributing to the design team culture as a whole by sharing new technology, designs and current trends.

Aviva – Lead Designer
June 2016 – December 2016

• Designer on the Aviva Drive App (iOS)

• Lead Designer for the Aviva Pension drawdown tool. This replaced an existing call centre method of withdrawing from your pension fund, saving the call centre time and money.

• My designs helped to shape Aviva’s new design system, contributing to image selection, typography and icon creation.

• Contributing to the design team culture as a whole by sharing new technology, designs and current trends.

BAE Systems AI – Senior Design Consultant UX/UI September 2014 – June 2016

• Lead Designer for Yotel.com which resulted in a first place UK Digital Experience Award in the Retail/Travel/Hospitality category.

• Design of data visualisation dashboard for Now TV. 

• Redesign project for MyVodafone App (iOS and Android).

• Design lead for large scale security client. My work was seen as intuitive and well received by clients and stakeholders in various countries.

• Production of UX Design guidelines and best practice documentation for The Home Office.

Perform Group – UX/UI Designer
March 2008 – April 2012

• Creation of football fan companion app, from research phase through to pitch delivery. My ideas and execution were highly regarded within the company and are now being used as scaled white label app across other live sporting products.

• Design of websites, mobile and tablet apps which are user centred, visually engaging and commercially viable.

• Creation of digital marketing campaigns for an extensive client list.

• Working on multiple projects within a fast paced environment, while delivering high quality work within tight schedules and deadlines.

• Collaboration with key members of teams across the company. Including account managers, project managers and development teams.

• Contributing to the design team culture as a whole by sharing new technology, designs and current trends.

John Lewis Partner App
Winner - Engage Award
Best Customer and Employee Engagement

Yotel.com
Winner - UK Digital Experience Awards
Retail/Travel/Hospitality